TENTANG KAMI

Ditubuhkan pada 13 Februari 2001 dibawah Akta Komunikasi dan Multimedia 1998 (AKM 98)

Forum Industri yang memudahkan kawal selia kendiri menerusi advokasi dan melindungi hak pengguna komunikasi dan multimedia

Diwakili pihak pembekal (penyedia perkhidmatan) dan permintaan (persatuan pengguna, institusi pendidikan, ahli akademik atau individu)

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MCMC NEXUS

MCMC NEXUS

MCMC NEXUS ialah sebuah aplikasi mudah alih peringkat kebangsaan yang dibangunkan oleh Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC). Aplikasi ini bertujuan untuk memberikan gambaran nyata (real-time) tentang prestasi rangkaian mudah alih serta pengalaman...

Validity of a Prepaid Service

Validity of a Prepaid Service

In telecommunications, the validity of a prepaid service is similar to its service expiration date. As an expiration date indicates how long you can use your credit or data before it becomes inactive, prepaid validity determines how long your prepaid service remains...

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Cover for Communications & Multimedia Consumer Forum of Malaysia
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Communications & Multimedia Consumer Forum of Malaysia

Communications & Multimedia Consumer Forum of Malaysia

COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA (CFM)

Reposted MCMC (Official) Pengesahan Dua Faktor (2FA) dah ON? Kalau belum, ON sekarang. Jangan tunggu sampai hacker yang ON-kan masalah. πŸ‘€#MCMC#2FA ... See MoreSee Less
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5 days ago

Communications & Multimedia Consumer Forum of Malaysia
π‚π…πŒ 𝐃𝐄 π“πŽπ”π‘ πŸπŸŽπŸπŸ”: πŸπŸ“ 𝐓𝐀𝐇𝐔𝐍 ππ„π‘π’π€πŒπ€ 𝐏𝐄𝐍𝐆𝐆𝐔𝐍𝐀 – π†πŽπ‹πƒπ„π πŠπ€π–π€π π’π„ππˆπŽπ‘ π€π‚π“πˆπ•πˆπ“π˜ π‚π„ππ“π‘π„πŸ“ 9 October 2026 | Centrepoint, Petaling Jaya πŸ“± Smart Phones, Smarter Seniors β€” it’s never too late to stay safe online! πŸ›‘οΈScam messages, suspicious links and online tricks can catch anyone off guard. So, how do we spot the warning signs before it’s too late? πŸ‘€That’s what we chatted about today with the lovely folks at Golden Kawan Senior Activity Centre! πŸ’™Our CFM Chairman, Ms. Yap Yoke Har, shared some useful tips on recognising scam messages, spotting red flags and staying one step ahead of online scammers. The best part? Everyone joined in, asked questions and shared their thoughts. It was a wonderful reminder that learning about online safety doesn’t have to be complicated β€” and you’re never too old to learn something new! 😊We also introduced CFM and shared how we help consumers understand and protect their rights when it comes to communications and multimedia services.A big thank you to Ms. Casey, Founder, and Mr. Michael, Co-Founder of Golden Kawan Senior Activity Centre, for welcoming us and making this session possible. 🫢Let’s keep learning, looking out for one another and staying safe online β€” because being a smart digital consumer has no age limit! Another stop, more conversations, and more communities empowered. That’s what CFM DE TOUR 2026: 25 Tahun Bersama Pengguna is all about! ✨#25TahunBersamaPengguna #CFMDeTour2026 #ConsumerRights #OnlineSafety ... See MoreSee Less
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5 days ago

Communications & Multimedia Consumer Forum of Malaysia
π’π“π‘π„ππ†π“π‡π„ππˆππ† πŽππ“-𝐈𝐍 𝐒𝐔𝐁-π‚πŽπƒπ„ 𝐀𝐖𝐀𝐑𝐄𝐍𝐄𝐒𝐒 𝐀𝐍𝐃 π€πƒπŽππ“πˆπŽπ 𝐀𝐓 π€π’π“π‘πŽπŸŒβ€‹πŸ“ 8 October 2026 | ASTRO, Bukit Jalil, Kuala Lumpur​As part of CFM’s ongoing efforts to operationalise compliance, the CFM team visited ASTRO on 8 October 2026 to conduct an awareness and adoption workshop on the Opt-In Sub-Code.​Led by CFM’s CEO, Puan Norina Yahya and Codes team, the session began with an overview of the General Consumer Code (GCC), followed by a deeper look at the Opt-In Sub-Code and its key requirements.​The session was proved to be highly interactive, with approximately 26 representatives from ASTRO’s Legal, Sooka, Regulatory and other relevant departments actively participating in discussions and raising questions from their respective areas of work.​Through practical scenarios, shared perspectives and discussions on possible solutions, participants explored how the Sub-Code’s requirements could be applied within their day-to-day operations.The workshop concluded with an engaging quiz that put participants’ understanding to the test, sparking some friendly competition in both speed and accuracy! Feedback from the post-event survey and quiz results also indicated improved understanding of the Sub-Code and its practical application.​CFM extends its sincere appreciation to Puan Sharifah Diana, Senior AVP, Regulatory and Stakeholder Management together with her team for organising the session and welcoming us for a tour of ASTRO’s radio stations.​We look forward to continued collaboration with industry partners to strengthen compliance, promote responsible practices and uphold consumer interests.​#ASTRO #CFM #SubCode #OptIn ... See MoreSee Less
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